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Case Study: iPhone 11 Pro Water Damage Assessment

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Technician at Mobile Defender evaluating water damage on an iPhone 11 Pro for insurance claim documentation.

Navigating the aftermath of a water-damaged iPhone 11 Pro can be as murky as the water that caused the damage. When one such device arrived at Mobile Defender, it became clear that the best course of action for the owner was to file an insurance claim.

"Every connection I have is through this phone," said the owner, a local small business owner named Alex, who was understandably distressed about his waterlogged iPhone.

Our expert technician, Sarah, conducted a thorough assessment, documenting the extent of the damage. Her detailed analysis and understanding of insurance processes provided Alex with the clear evidence needed to proceed with a claim.

At Mobile Defender, we're not just about repairs; we're about providing solutions. When a repair isn't feasible, we stand ready to guide our customers through their next best options.

"Our goal is to get you reconnected with the least amount of disruption," Sarah assured Alex as she handed over the detailed report. Armed with Mobile Defender's comprehensive assessment, Alex was ready to navigate the insurance claims process with confidence.

In the digital age, a smartphone is more than a device; it's a lifeline. At Mobile Defender, we ensure that when accidents happen, you're never left adrift.





A freshly-repaired iPhone 13 Pro – as good as new!
10 October 2023

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